FAQ

Are custom orders available?

Yes, I do custom orders of several colourways. This allows you to request the right number of skeins you need for your project, or select a different base than what is currently ready to ship. Custom orders will take between 4-6 weeks to be ready to ship out since yarn or dyes may also need to be ordered. Click here to see what can be custom dyed.

Can you dye solid colours to match a colourway? 

Of course! I have created extensive samples of the dyes I use, so these can be used to find the perfect shade. We can look at the skeins you are considering and choose the solid colors you want from it, and I can go from there to create solids that will blend beautifully with the skein. The only exception to this may be with the No Dye Left Behind skeins, since these are often made with a random mixing of colours of dyes that would otherwise be wasted Just send me an email with your request.

Do you do mini skeins, gradients, or self striping yarns?

Not yet, but there are plans for this in the future! Keep an eye on my social media accounts or sign up for my newsletter to be the first to know when these are available. Newsletter signup is at the bottom right of each page of this website.

How often are shop updates?

Shop updates are currently planned for the first and 15th of the month, at 12 pm MST. There may also be special shop updates for specific events, such as Black Friday.

Where do you ship to?

I ship anywhere Canada Post can ship to.